Enhancing Drive-Through Safety

 Stepping Up Drive-through Staff and Customer Safety

 

In our last post, we talked about the organization and temperature maintenance aspects of to-go operations. What about drive-through? Organization is also key to supporting drive-through traffic, especially now that it’s at an all-time high. And although person-to-person contact is minimal due to the nature of drive-through, the need for enhanced safety protocol is essential. It may seem intimidating, but simple steps will go a long way.

 

Handwashing

Providing employees with accessible, properly equipped handwashing stations is of paramount importance to protect staff and customers alike, wherever they interact. Staff who work outdoors as part of the drive-through or curbside team will likely need access to a supplemental outdoor station. In April, Chick-fil-A led the way in best practices when they announced they had begun a national roll-out providing outdoor handwashing stations, made by Cambro, for their employees at all drive-thru and curbside locations. Employees were directed to wash their hands a minimum of every 30 minutes and every time they touch cash to protect themselves and their customers.


Cambro’s Camtainer and Handwash Accessory work together to create a non-electric, portable solution for handwashing that can be used anywhere. Especially convenient where there is no running water, it permits soap-and-water handwashing, which has been proven more effective than hand sanitizer. The insulated Camtainer keeps water clean and toasty warm for hours, while the Handwash Accessory holds soap and paper towels and secures to the top of the Camtainer. A pail or other watertight container can be used to catch the wastewater. To make ordering easier, Cambro now offers a complete handwashing package that can be ordered under a single product code.


Contactless Serving


We’re all in this business for the people, but the hand-to-hand beverage and bag hand-off may be too close for comfort for the time being. Try using a clean fiberglass Camtray or fast food tray, perhaps the kind you already use in your dining room, to pass packaged orders to your customers through the drive-through window. The tray serves a dual purpose of preventing hands from accidentally touching while also extending the physical distance between employee and customer.

 

There’s no time like the present to step up safety protocol. We are here to help you keep your business safe and profitable. Contact us.

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